So yesterday was an interesting day. It happened to be the SuperBowl and about a month after my 2-year extended warranty ran out on my Sony TV. Yeah, you know what that means...something bad was going to happen.
Sure enough I noticed my immaculate picture had lost its luster and now a nice brownish-red band appeared across the top of the screen. 2 hours before the SuperBowl...yikes! Luckily I had ordered a light bulb a few weeks earlier so I replaced it. Well, the image was brighter but still had the dark band. Turns out, this is a known problem with these TV's. After about 2 years (length of most extended warranties) the optical block burns up. Apparently, this is a widespread issue and cause for much frustration for Sony owners to the point where Sony has stopped making rear-projection TV's.
Long story short, this particular model happens to be on a list of those Sony which get a warranty auto-extension. This means that the really expensive repair is paid by Sony. Woo Hoo, internet research pays off. This is such a big deal for Sony, they are even offerring an upgrade to a flat screen version for $500 as an alternative.
So, if you have issues with TV's or other products, always keep your receipt, warranty, and take a shot on Google. You never know what you might find!
1 comment:
Sony repair guy came today and replaced the optical block in 30 minutes...no charge! Works perfectly and he said they improved this one so it shouldn't happen again.
He also recommended having the TV vacuumed out once/year to get the dust out of the fans deep inside the TV.
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